> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://info.podpitch.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Can I Use PodPitch After Canceling?

# Can I Use PodPitch After Canceling?

It depends on the cancellation option confirmed for your subscription.

## If you have not completed cancellation yet

1. Open **Settings**.
2. Scroll to the bottom of the page.
3. Select **I might need to cancel**.
4. Follow the prompts.
5. Review and save the effective-date confirmation.

If you asked to cancel in dashboard chat, Hugo will share these steps and then immediately escalate the conversation to a human support teammate for further assistance. Complete the Settings flow unless the human gives you different written instructions.

## If cancellation is scheduled for the end of the billing period

Yes. You keep the access included in your paid plan until the effective cancellation date shown under **Manage Plan**.

Your campaigns can continue according to their existing settings during that time. Review them if you do not want additional outreach before access ends.

After the effective date:

- the canceled subscription does not renew;
- paid outreach features stop; and
- you should not rely on continued account or data access.

## If you requested immediate cancellation

Access and outreach can stop as soon as the immediate cancellation is processed. Immediate cancellation does not automatically refund the unused portion of the billing period.

## If you moved to Database Access Mode

Database Access Mode is not cancellation. It is a **$19.99/month** paid pause that:

- preserves account data and database access;
- stops new pitches and follow-ups; and
- continues renewing monthly until canceled or replaced by a full outreach plan.

## Check the confirmation

Open **Manage Plan** and verify:

- the status of every active billing item;
- the effective cancellation date;
- the next invoice amount; and
- whether Database Access Mode is active.

If you intended to cancel everything but another subscription still shows active, cancel that item or contact Support before its renewal date.

## Card and refund reminders

Removing a card does not cancel a plan. Cancellation also does not automatically create a refund. Submit refund-review requests within five calendar days of the charge.

## Need help?

Message Support through your dashboard and ask for written confirmation of your access end date and next invoice.