> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://info.podpitch.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# 🧭 Do You Need a Profile, Team Member, Email Address, or Pitch Pack?

PodPitch All Access separates profiles, team access, sending addresses, and outreach capacity. Use this guide before changing the account.

## Create a profile when

You want to promote another:

- Person
- Client
- Company
- Product
- Service
- Story

All Access supports unlimited profiles. A new profile does not automatically change billing or daily pitch capacity.

## Add a team member when

Another person needs permission to log in and work in the PodPitch account.

A team member is an account user. A team member is not a profile and does not automatically add outreach capacity.

## Connect another email address when

You need to:

- send from a different person or company;
- route replies to another mailbox;
- keep client outreach separated; or
- replace a disconnected or inappropriate sender.

Manage sending addresses under **Email Addresses**.

A new mailbox does not automatically increase the team's daily pitch allowance.

## Add a pitch pack when

The team has reached its shared daily pitch capacity and needs a larger daily allowance.

Review the available pack under **Manage Plan**. Migrated customers should use the capacity shown in their account as the source of truth.

A pitch pack increases shared outreach capacity. It does not add a profile or team member.

## Enable a media type when

You want an OmniCampaign to include another outreach workflow, such as journalists or newsletters.

Do not buy a separate Podcast Seat or Journalist Seat. Check whether the media type is available inside the OmniCampaign and included for the account.

## Quick reference

- **New client or spokesperson:** Create a profile.
- **New coworker needs access:** Add a team member.
- **Different sender or reply inbox:** Add an email address.
- **More daily outreach:** Add the available pitch pack.
- **Add journalists or newsletters:** Configure the media type in an OmniCampaign.

If the available option does not match the change you need, contact Support before modifying the plan.