How to Pause or Change a PodPitch Subscription

PodPitch's paid pause is called Database Access Mode. It costs $19.99 per month and preserves your account for a later return while stopping outreach.

PodPitch does not offer a free subscription pause.

What Database Access Mode keeps

While the monthly Database Access subscription remains paid, you retain access to saved account data, including profiles, campaigns, drafts, settings, history, and available database/search access.

Database Access Mode can remain active indefinitely while the subscription is paid.

What stops

When Database Access Mode takes effect:

• new pitches stop;
• scheduled follow-ups stop;
• Smart and Manual campaign sending is unavailable; and
• new outreach workflows cannot run.

Pause timing matters: outreach continues until the pause actually becomes effective.

Move to Database Access Mode

Database Access Mode is not a self-service plan change. To request it:

1. Message Support through the chat in your PodPitch dashboard or contact your account manager.
2. Identify the All Access subscription or billing item you want reviewed for Database Access Mode.
3. State whether you want the change as soon as possible or at the end of the current paid period.
4. Ask for confirmation of the effective date, the $19.99 monthly charge, any proration or account credit, and the next invoice.
5. Wait for written confirmation that the change has been processed.

Do not assume outreach has stopped until Support or your account manager confirms the effective date and the account reflects Database Access Mode.

Immediate versus end-of-period pause

An immediate move stops outreach sooner and may create a prorated account credit for unused full-plan time. A credit is not automatically a refund to the original card.

A pause scheduled for the end of the period keeps full-plan access until that date, then starts the $19.99 monthly Database Access subscription.

Use the written confirmation for your account as the source of truth. Ask Support or your account manager to clarify the timing or credit before the change is processed.

Resume full access

Open Manage Plan or contact Support to select an active outreach plan. After reactivation, review connected email addresses, daily pitch capacity, and each campaign before turning sending back on.

Campaigns should not be assumed to restart automatically.

Cancel Database Access Mode

Database Access Mode renews monthly until canceled. To cancel it:

1. Open Settings from your PodPitch dashboard.
2. Scroll to the bottom of the Settings page.
3. Select I might need to cancel.
4. Follow the prompts to confirm cancellation.

Human assistance after a cancellation request

If you ask to cancel in dashboard chat, Hugo will provide the steps above and then immediately escalate the conversation to a human support teammate for further assistance.

The human teammate can help confirm the request, effective date, remaining access, next invoice, and account-specific terms. Opening chat alone does not replace completing the Settings prompts unless the human gives you different written instructions.

Removing the card is not cancellation and can leave the monthly subscription past due.

Need help?

Message Support through the chat in your PodPitch dashboard or contact your account manager. Specify which All Access subscription or billing item you want reviewed and when you want the change to take effect.

Updated on: 17/09/2026