Articles on: Account Settings

Can I Use PodPitch After Canceling?

Can I Use PodPitch After Canceling?


It depends on the cancellation option confirmed for your subscription.


If you have not completed cancellation yet


  1. Open Settings.
  2. Scroll to the bottom of the page.
  3. Select I might need to cancel.
  4. Follow the prompts.
  5. Review and save the effective-date confirmation.


If you asked to cancel in dashboard chat, Hugo will share these steps and then immediately escalate the conversation to a human support teammate for further assistance. Complete the Settings flow unless the human gives you different written instructions.


If cancellation is scheduled for the end of the billing period


Yes. You keep the access included in your paid plan until the effective cancellation date shown under Manage Plan.


Your campaigns can continue according to their existing settings during that time. Review them if you do not want additional outreach before access ends.


After the effective date:


  • the canceled subscription does not renew;
  • paid outreach features stop; and
  • you should not rely on continued account or data access.


If you requested immediate cancellation


Access and outreach can stop as soon as the immediate cancellation is processed. Immediate cancellation does not automatically refund the unused portion of the billing period.


If you moved to Database Access Mode


Database Access Mode is not cancellation. It is a $19.99/month paid pause that:


  • preserves account data and database access;
  • stops new pitches and follow-ups; and
  • continues renewing monthly until canceled or replaced by a full outreach plan.


Check the confirmation


Open Manage Plan and verify:


  • the status of every active billing item;
  • the effective cancellation date;
  • the next invoice amount; and
  • whether Database Access Mode is active.


If you intended to cancel everything but another subscription still shows active, cancel that item or contact Support before its renewal date.


Card and refund reminders


Removing a card does not cancel a plan. Cancellation also does not automatically create a refund. Submit refund-review requests within five calendar days of the charge.


Need help?


Message Support through your dashboard and ask for written confirmation of your access end date and next invoice.

Updated on: 17/09/2026

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