• 🛑 Blocking Your Calendar — How to Stop Emails & Follow-Ups on Specific Dates (Holidays, Travel, Events)

  🔧 Step-by-Step: Block Sending Days 1. Go to Settings Click Settings in the left-hand menu of your dashboard. 2. Stay on the Account Page Under Account Settings, scroll until you see: “Block Sending on Smart Pitch.” 3. Select the Dates You Want to Block You’ll see a calendar where you can toggle dates on or off: U.S. holidays appear in purple by default (already blocked) Deselect any holiday you want to allow sending on Select any additional dates you want toFew readers

• 🌟 How to Remove Team Members from My Team

  ✅ What You Need to Do Simply send us a message through: The in-app chat Or your Customer Success Manager and let us know which team members you’d like removed. Our team will take care of the removal on the back end and confirm once it’s done. 🙌 We’re Here to Help Anytime you need to update your team or adjust your seats, our support team has your back.Few readers

• Can I Still Use PodPitch After Canceling My Plan?

  You can keep using all features, campaigns, and tools right up until your next bill date. After that date, your subscription will automatically end, and access to your account will stop — unless you choose to resubscribe. 💡 Tip: If you think you might want to return later, you can pause your subscription instead of canceling. This keeps all your data saved for a small monthly storage fee.Few readers

• ✍️ How to Edit Your Email Signature

  Step 1: Go to Connected Emails Click Connected Emails on the left-hand side of your dashboard. Select Mailboxes from the options in the left-hand column. Step 2: Edit Your Signature Find your connected email address. Click Edit next to it. In the box that appears, you can: Add your last name. Insert line breaks to make it cleaner. Remove hyperlinks (for example, unlink your email address if it appears underlined). Step 3: Save and Test ClickFew readers

• 🔑 How to Reset Your PodPitch Password

  🔧 Step-by-Step: Reset Your Password Go to the Reset Page Visit: https://app.podpitch.com/reset-password Click “Forgot Password?” Enter the email associated with your account. Follow the Instructions You’ll receive a secure reset link in your inbox. Click the link and create a new password. You’re all set! Log in with your new password and continue pitching. If you don’t see the reset email after a few minutesFew readers

• 🚀 Meet Your Customer Success Manager (CSM) Through the Support Flow

  ✅ How to Connect With Your CSM All call scheduling now goes through PodPitch’s Support Call Interceptor, which helps diagnose your issue so you get faster, more accurate support. 1. Go to the Home Page Click Home in the dashboard. 2. Click “Get Live Help” This opens the new guided support process. 3. Complete the 4-Step Support Flow You’ll be prompted to: Describe what you need help with Select urgency Answer two dynamic follow-up questions Review instantFew readers

• 🎧How to Create a Campaign Using a Media List

  ✅ Step-by-Step Instructions 1. Go to the Search Tab From your dashboard, open Search. 2. Start a New Search Click New Search → Search by Keywords. 3. Enter Your Search Term Type any keyword into the field “Search title, episodes, or even hosts!” and hit Enter. 4. Select a Podcast Click on any podcast that fits the topic you searched. 5. Add It to a Media List Click Add to Media List. 6. Open Your Media List Click Save & Go to the List.Few readers

• How do I manage account access details like email or name updates in PodPitch?

  How do I manage account access details like email or name updates in PodPitch? Managing your account access details in PodPitch, including updating or removing an email or name, can be easily accomplished. This article will guide you through understanding the impacts of these changes and provide solutions to common related issues. Can I Remove an Email Without Deleting the User Account? Yes, you can remove an email associated with a user account without deleting the account itself. RemovFew readers

• 🪑 How to Check How Many Seats You Have Available

  🔍 Check Your Seats Go to Manage Plan. ​_(Click the purple upward arrow on the left side of your dashboard.)_ Under your Podcast Seats or Journalist Seats, you'll see: Total seats you own How many are assigned How many are available ➡️ Manage Profiles & Seat Assignments On the Manage Plan page, you'll see a banner titled Manage Individual Profiles and Seat Assignments. Click the Go to Profiles (purple) button. On the Profiles page, you caFew readers

• ⭐How Does Pausing a PodPitch Subscription Affect Campaigns?

  📤 What Happens to Campaign Activity When You Pause? When your subscription is paused: Email & Campaign Activity Stops No new emails are sent — from any campaign. Scheduled emails are suspended immediately. Follow-up sequences stop mid-flow. Smart Mode campaigns stop auto-sending. Manual Mode campaigns cannot send until reactivated. Your account becomes read-only for campaigns, but nothing is deleted. 📦 What Data Is Preserved? You keep everything, includFew readers

• 🔑 How to Log In to PodPitch

  🧭 Step-by-Step Instructions 1. Go to the Login Page Visit: https://app.podpitch.com/login 2. Enter Your Email and Password Type in the email address and password associated with your PodPitch account. 3. Tap Sign In Click the Sign In button to securely access your account. 📹 Want to See a Visual Walkthrough? 👉 How to Log in to PodPitch (Scribe Guide)Few readers

• 🔐 Having Trouble Resetting Your Password?

  Step 1: Go to the Reset Page Visit the PodPitch Password Reset page or copy the link into your browser. Step 2: Enter Your Email Type in the email address linked to your PodPitch account. Step 3: Check Your Inbox Look for the password reset email. If it doesn’t appear within a few minutes, check your Spam or Junk folder. Step 4: Click the Reset Link Open the email and click on the password reset link.Few readers

• ✏️ How to Change Your Signing Name in PodPitch

  🔧 Step-by-Step: Update Your Signing Name 1. Go to Settings Log in to your PodPitch account and click Settings in the left-hand menu. 2. Open the Email Tab Select Email → Email Settings. 3. Select Your Connected Email Under Connected Emails, choose the email address you want to update. 4. Edit Your Signing Name Inside your email settings, you’ll see a field for your Signing Name. Enter the new name you want displayed at the bottom of your emailFew readers

• 📧 Seamless Email Connection with Any Provider

  🔧 How to Connect Your Email Go to Connected Emails Then select Mailboxes → Let's connect your email Enter your email address Click Other Email Providers You’ll be redirected to the next page, where you’ll see connection options: Continue with Microsoft Continue with iCloud View All Providers → choose IMAP or another provider Enter your login credentials and server details Click Connect PodPitch will verify your settings and prompFew readers

• 🪑 How to Add a Seat to Your PodPitch Account

  🔧 Step-by-Step: Add a New Seat Go to https://app.podpitch.com/plan Click Manage Plan (purple upward arrow on the left side) Select Add Seats Choose the type of seat you want to add: Podcast Seat Journalist Seat Enter the number of seats you want Click Upgrade to confirm your purchase Your newly added seats will become available immediately. If you want to see a visual of this process, go to this link: ​[AddingFew readers

• How to Swap Out a Client Profile

  Step 1: Check if the profile is unlockedGo to Profiles. In the column showing availability: If you see a lock icon with days remaining, the profile is still locked If you see the swap arrows, the profile is ready to be swapped Step 2: Ensure campaigns are not active Before swapping, make sure the current profile does not have any active campaigns. If they do, pause or complete them first. Step 3: Use the swap arrows Click the swap arrows icon next toFew readers

• 📧 How To Connect Your Gmail to PodPitch

  Step 1: Open Connected Emails From the left-hand menu, click Connected Emails. Step 2: Start Connecting Your Email On the Connected Emails page, click Connect Email (or Add Email if you already have a mailbox connected). Step 3: Choose Google Select Google as your email provider. Step 4: Sign In with Your Gmail Account Choose the Gmail account you want to use for pitching and sign in to Google. Step 5: Grant Permissions When prompted by Google, click **AllFew readers

• 📧 How to Fix Domain Issues in Spam Prevention on PodPitch

  Follow this quick guide to resolve domain authentication problems. 🔧 Step-by-Step: Fix Domain Issues 1. Log In to PodPitch Sign in to your dashboard at go.podpitch.com 2. Go to Settings Click Settings in the left menu. 3. Open the Email Tab Select Email on the left-hand side. 4. Open Spam Prevention Click Spam Prevention to view your domain status. 5. Click Your Score Your Spam Score is clickable — click it to see the detailed report. 🛠️ WhaFew readers

• 🔐 How to Sign In Using Your Microsoft Outlook Email on PodPitch

  There are two ways to set this up depending on whether you are an Admin User or a Normal User. 🏆 Case 1: If You’re a Microsoft Admin User This is the fastest and recommended setup method because it instantly enables PodPitch access for your entire organization. ✔️ Step-by-Step for Admins Log in to PodPitch Use your Microsoft admin email. Go to Settings in PodPitch Navigate to Settings → Email → Email Settings (if connecting your email) or simply auFew readers

• 🔌 Why Is My Email Saying It Lost Connection & Why Is My Campaign Paused?

  🔄 How to Reconnect Your Email 1. Go to Mailboxes Open your PodPitch dashboard and click Mailboxes from the left-hand menu. 2. Click Email You’ll see all email addresses connected to your account. 3. Remove the Disconnected Email Click Remove next to the email showing a lost connection. 4. Reconnect Your Email Select Sign in with Google (or your provider) and approve the permissions. Once reconnected, PodPitch will restore sending and unpause your campaign.Few readers

• 🎧How to Divide Connected Emails Between Podcast Pitching and Journalist Pitching

  ✅ How Daily Sending Works Each connected email has a maximum number of pitches it can safely send per day. When two campaigns use the same email address, they split that limit. Example: Journalist Pitch may use up to 18 sends/day Podcast Pitch may use up to 12 sends/day If both are connected to the same email, they share the same daily allowance. 🔧 How to Balance Sends Between the Two Campaign Types Option 1 — Review Daily Send Allocation Inside each campaign, chFew readers

• 👥 How to Add a New Team Member

  🔧 Step-by-Step: Invite a New Team Member Go to Settings (Left-hand navigation menu) Click Team This opens your Team Settings page. Locate the Invite My Team section You’ll see your personal invite link along with several sharing options. Use your unique invite link You can: Copy Link Email Link Text Link Reset Link (generates a new one if needed) Anyone who uses this link can join your PodPitch team instantly. 🎉 UnlimFew readers