🔄 How to Update a Profile and Refresh OmniCampaign Pitches

An OmniCampaign uses a shared profile across podcast, journalist, newsletter, and other enabled media outreach.

When core profile information changes, update the profile and then refresh eligible pending pitches.

1. Open the profile

1. Open Profiles.
2. Select the profile you want to change.
3. Choose Edit.

Before editing, note which active OmniCampaigns use the profile.

2. Update the source information

Review and update:

• Name and background
• Role or company
• Expertise and topics
• Products, services, research, or offers
• Achievements and credentials
• Current facts and statistics
• Approved links
• Claims or subjects that must not appear

Save the profile.

3. Understand what changes automatically

The updated profile can be used for future pitch generation.

It does not change:

• Messages already sent
• Previously generated drafts unless they are rewritten
• Targeting settings
• Connected sending emails
• From names or signatures
• The first-person or third-person campaign setting

4. Open every affected OmniCampaign

A profile can be used by more than one OmniCampaign. Review each active campaign that depends on the changed information.

Keep automated sending Off while correcting material errors.

5. Rewrite eligible pending pitches

1. Open the affected OmniCampaign.
2. Use Rewrite Emails for eligible pending drafts.
3. Wait for rewriting to complete.
4. Review samples from every enabled media type.

Podcast, journalist, and newsletter pitches should each reflect the new profile information appropriately.

6. Review before Smart Mode

Confirm:

• Names and titles
• Claims and statistics
• Links
• First-person or third-person perspective
• News hooks or contribution ideas
• Connected sender
• From name and signature

Resume Smart Mode only after the rewritten outreach is accurate.

Troubleshooting

If old information remains, confirm that:

• The correct profile was edited
• The changes were saved
• The affected campaign uses that profile
• The pending drafts were included in the rewrite
• The campaign is not displaying a previously sent message

If the problem continues, contact Support with the profile and campaign names plus a redacted example.

Updated on: 25/08/2026